When is check-in and check-out times?
|Check-in time is from 02:00 pm and check-out is before 12.00 pm.|
|What is the cancellation policy?||Our cancellation policy is subjected to the terms and conditions of each promotion. For more information, kindly contact the property directly.|
|Is there a minimum age to check-in?||The minimum age to check-in is 18 years old.|
|Do you provide adapter?||Unfortunately, we do not provide adaptors.|
|Do you provide Newspapers?||Yes, we provide China daily and Shenzhen Special Zone Daily.|
|Is there an additional charge for visitors?||An occupant fee will be imposed for visitors staying overnight at Capri by Fraser. This is also subject to the maximum occupancy of the room. Please note that all visitors must be registered at the front desk.|
|What is your child policy?||
Children under 12 years of age will be allowed to stay with parents on complimentary basis (extra bedding is not provided), subjected to maximum occupancy of room type.
Breakfast charges: Kids below 3 years old enjoy complimentary breakfast. 50% and full adult price is applicable for 3-11 years old and for 12 years and above respectively.
|Do you have handicap rooms & facilities?||The property does not have any handicap rooms, however there is a handicap accessible toilet located near Delite.|
|Do you allow pets in the property?||Yes, domestic animals are allowed within the premises, subjected to prevailing policies.
Please contact the property for more information.
|Does the hotel provide iron and ironing boards in all rooms?||Yes, iron and ironing boards will be provided in all rooms.|
|Do you have hairdryers in the rooms?||Yes, hairdryer is provided in each room.|
|Do you have smoking floors?||Yes, the property has assigned smoking floors.|
|What are the bed types in the hotel?||The property will have king and twin bedded rooms depending on room category.|
|Will you have baby cots available?||Baby cots will be available upon request.|
|Do you allow the parties in the hotel?||For the privacy of our guests, parties are not allowed in the hotel room. However, events can be held and catered for at Caprilicious or the meeting rooms.|
|What are the opening hours of the gymnasium?||The gymnasium is open 24 hours a day.|